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Friday, September 26, 2014

Customer service is not a 'Evertime-Happy-Robot"

Assalamualaikum...

In life it's already crystal clear that we wont usually get or be what we want to be.. Yeah sometimes people are lucky enough to be or to get what they want.. and i can said that only 10% of people in this world who are lucky enough living and the other 90% have to bear all the upcoming and i'm included in that 90%...

By accepting my job in this so called customer service.. I thought it'll be just easy as I'm a happy go lucky type of person..I smile a lot! I have high level of patience.. But day by day.. All that eroded.. I've faced so many type of people that I dont believe do exist in this world...more or less I lose my patience and I've found it's hard to even smile but have to!

Previously, when i'm doing my thing no matter at bank, post office or fast food restaurant or anywhere.. I've been wondering why certain people who works in customer service can have a gloomy face..moody.. fierce face... and when i'm in this line.. I know and understand very well.. The thing is we are also human.. we have heart and feeling too...but due to our jobscope..we must turn to be "everytime-happy-robot"..

People wont or dont know that we also have a pressure from our superior.. pressure from customer before them..and pressure from our personal life. I know that's our job! Like it or not we have to do it! It's not easy to smile to look cheerful and to talk in a pleasant way after all the pressure hit us.. But still we force ourself to do it.. We not just using our physical and mental to do our job..but we need to use our emotion..

Staff who work in the office..facing their computer their paper..can do their work with that stress face or 'muka-bebai".. It's not a matter.. but we in this frontliner.. we cant do it..strictly prohibited!! otherwise..our customer will make that cliche complaint... Just imagine you just being scolded by your superior or customer..your fault or not is a second matter.. But still after that you have to greet your next customer.. You cant be mad or show your anger to the next customer.. It's not fair to them.. But we are only human.. sometimes we cant control our emotion.. They are no Degree or Master or PHD in Emotion i guess... only physiology and for sure they dont work in all frontliner..

I never thought that working in customer service can distract my emotion from doing my work as it have to be.. because we not just using our physical and mental but also emotion..and we are not "everytime-happy-robot"... So as i'm working in this line..like it or not i have to.. i try so hard and dying to control emotion to treat all my customer to the way they should be treated.. Positive..positive and positive...

Kenyih walaupun gigi tak rata....

Saturday, September 6, 2014

Shimmering Grey from Freshkon

Asslamualaikum..

That day nak pergi wedding Kak Ida.. Suddenly feel not comfortable wearing my misty grey contact lens..padahal bukan expired lagi pun so tak hape since I've bought another color.. Shimmering Grey!!

The color is just so..so..
because I love Misty Grey more hehe
I always have that feeling if I wear grey color contact lens my eyes will look like perempuan2 jahat punya mata...hahaa i just have no idea why i can think that way..
but this one doesnt make me look like that hehe..
I guess this one is like dolly type..

Monday, September 1, 2014

Review Dherbs Madu Propolis lagi

Assalamualaikum...

Seriously nak buat review pasal produk ni.. Aq memang dah suka dah produk ni.. Adalah orang nak recommend pakai produk lain tapi aq macam takut nak try sebab produk Dherbs ni dah bagi result yang makin better..Alhamdulillah...

Ok sanggup godek2 pic lama2 nak tunjuk keberkesanan Dherbs ni... Paling nampak bahagian dahi..

Pic atas sekali tu tahun 2011.. waktu ni akhir2 semester then baru2 lagi masuk kerja... fokus kt dahi tu.. memang aq ada masalah jerawat pasir kat situ.. Kat tempat lain pun sama jugak.. Pic bawah tahun 2012.. memang time ni aq tak guna pun produk Dherbs ni.. aq guna produk2 yang tunjuk kat TV tu yang mana terpengaruh semua aq try..hehehe

Pic atas tahun 2013...memang tahun ni jerawat tambah lagi teruk sebab tekanan hahaha.. Dah la tekanan hidup pastu masalah muka masalah badan bertambah2 lagi tekanan tu T_T.. sampai malu kadang2 nak keluar.. Pic bawah yang paling latest 2014 lepas dah maybe 3month kot guna produk ni.. Susah benor nak carik pic yang tak guna 360 tu last2 jumpa la gambar ni. Tudung kelabu guna camera Samsung Grand and tudung meron guna Samsung Tab 3 kot.. Yang tudung kelabu tu lepas tempek bedak so nampak la cam smooth jek kulit tu.. tapi fokus kat dahi dah kurang dah jerawat pasir tu.. Yang tudung meron dahi pun sikit2 jek jerawat.. and pipi tak la smooth camni cuma tak nampak sangat sebab tutup dengan bedak and effect lightning dari luaq kot..

Yes nak continue guna Dherbs Madu Propolis ni.. Suka effect cerah everytime cuci muka..Sebab dia ada Glutathione ke pa nama benda alah tu.. Jerawat still naik time period.. even tak la bagi gorgeous macam model iklan tapi it's getting better...Ahamdulillah..

Saturday, August 16, 2014

MyMilitaryDietPlan: Workout For Muslimah

Assalamualaikum...

eheemmm sejak adanya Mr.Leno yang hitam segak bergaya rajin ler kita nak update tapi nanti nak tukar Mr.Leno jadi Miss Leno..bagi nampak gegurls sikit...lekat sticker hello kitty...love2 hahaha memang tak la..nak buat decoration leopard print..Iolsss kan suka teehee...

So that day kan iolss macam kena tamparan hebat la sebab orang mula dan kerap cakap pasal my body.. Like seriously I memang down depressed tahap dewa habaq hang... terperuk dalam bilik emo sorang2 mesej2 sahabat2... Then aq terfikir.. if i keep on depressed terperuk emo sorang2 dalam bilik nangis 7 tempayan pun it's not going to make me lose any pound! So as aq memang enthusiastic cari ilmu pasal fitness workout and healthy lifestyle.. So why not I give a try.. sikit2 lama2 jadi bukit kan..sebulan 2kg lose.. 5bulan dah 10kg... tapi lose 10kg kang aq dikira tak sihat sangat pulak dah.. back to 45kg macam dulu dah ok.. tapi nak 45kg berat muscle bukan berat lemak..paham tak?


 maksudnya walaupun aq berjaya lose to 45kg tapi lemak tetap banyak jadi pointless..pakai kebaya pun still nampak lemak tepu yang comel lagi gebu tu.. walaupun berat aq 47kg la katakan tapi body fit aq macam Nicole Scherzinger haaa kan lagi better..

So sekarang ni aq mula kan My Military Diet Plan aq.. Makanan sikit2 baru nak control sebab pagi bangun pagi2 buta tak lalu nak makan.. then lunch kat office memang tak proper la.. susah dapat makan... so balik pulak sampai rumah lepas maghrib or Isyak..baru kau tahu kenapa malam aq makan macam membela saka hahahha So lanie kena tukaq makan...malam cut off time sampai pukul 7 jek..

Ok done with makan.. kena bagi fit badan.. jum..



Antara banyak2 ni yang aq suka Squat dan Plank..sebab seronok hahha nak nampak butt seksi2 tu moh ler kita squat selalu..Then suka buat kitt butt.. Bicycle crunched tu pun best tapi letih gila habaq hang.. cramp muscle perut.. tak hape demi 6packs aiseh... Sambil buat sambil dengaq lagu memang awesome..

Trust me aq buat exercise lepas sampai rumah balik dari kerja penat2 otak tu.. mula rasa cam gila ko!! penat2 balik kena workout bagai.. tapi once dah buat tu kan.. rasa pwehhh bestnya stress pun hilang badan jadi lighter and happy.. In case kalau aq tak nak buat workout ni aq pasang earphone menari2 ala2 clubbing jek..hahaha

sekarang berat aq 51kg..memang la BMI still normal tapi kalau dah 55kg tu kira obesiti dah.. dah la berat lemak bukan muscle.. aq nak back to 45kg berat muscle.. lagi suka buat workout kat rumah sebab senang tak dak sapa tengok nak menungging ke hape kan.. even memang teringin nak p Gym sebab banyak equipment then sambil workout boleh cuci mata tengok Abang2 sado kat sana ahahaha ehh menyimpang plak.. sado tak sado la pikiaq balik geli bak hang peluh2 orang melekat kita pulak guna equipment tu ohhh big no!! Then nak jogging dah la tak dak teman seperjuangan 1 hal then dengan pakai tudung dah la aq ni kalau peluh gila banyak rasa tak selesa dah tu tak kan nak jogging freehair so ganti cardio workout yang lain selain jogging... Burpee sangat awesome!!

Teringin wei nak ikut Jum Kurus..Kevin Zahri ni., tapi tak kesampaian huhuhu..

Misty Grey From Freshkon

Assalamualaikum...

yeehaaaa finally i have new laptop and i can blogging frequently yippiee yeehaaaaa.... Ok I finally managed to buy Misty Grey.. Color that I adore long time ago... yeah I know i wont look like Nora Danish nor Neelofa kan...teehee But i really wanna try this color.. So during my shopping's raya time I bought 3 contact lenses as mentioned.. And this is second color...

Love it...Love it....
It's actually similar to Perky Brown but only look more to grey..

Monday, August 11, 2014

Kayrin Wedding 10 August 2014

Assalamualaikum..

Tahun ni ramai benor kawan2 den mendirikan bahtera masing2.. bertunang..pregnant...dapat baby...happy for u guys!!! 24 years old!! Usia yang molek bebenor la getting married.. kiranya usia hot2 and spicy gitu... so 10 August 2014 ni datang kenduri kawan sekolah menengah... Kemain depa bercinta dari zaman sekolah..

So time kenduri cemgini la boleh jumpa kawan sekolah yang lain even tak semua tapi jumpa la jugak.. paling best jumpa cikgu... dan paling gempak cikgu kenai and sebut nama hahaha... yela kita bukan budak2 hot or nakal time sekolah.. tapi bila cikgu kata makin segak dulu comot2 haishhh kembang segala yang ada hahahhaha kau...


best sangat2 jumpa semua... kemain buat kenduri kahwin orang jadi reunion.. tapi tak dapat duduk lama2... nak2 jumpa lagi...huhu cepat yang single2 da calon tu sila la kahwin cepat.. baru boleh reunion lagik!!

p/s: penat gila pas kenduri pergi kenduri akikah then pergi jalan2 QB then pergi beraya rumah Farahin.. naik la KG tu kan baru timbang 51kg..ambik kau!

Monday, August 4, 2014

boikot israel??

Assalamualaikum...

Entah pasaipa aq rasa dunia ni nak sampai penghujungnya.. Ya Allah takutnya.. takut sebab amalan yang kerdil.. serious aq sedih sangat tengok perang kat Gaza tu..  lagi sedih sebab tak boleh dan tak tahu nak buat apa.. aq serious tak sanggup nak tengok gambar2 kat Facebook gambar kanak2 dalam keadaan yang sadis.. rasa macam " Ya Allah aq dok seronok2 kat sini.. complaint pasal hidup..complaint pasal makanan semua.. complaint pasal tak lena tidur..rupanya saudara2 aq lagi susah.." rasa malu yang amat kat Allah..

Sekarang ni depa seru untuk boikot.. mula2 aku macam kalau beli satu set mcd ni bukan apa la sangat.. lepak2 minum2 Starbucks bangga check in and post instagram.. aq rasa kita boikot pun bangsa kita kerja sana jugak.. nanti depa nak kerja mana.. eventhough banyak product israel ni tapi Mcd n Starbucks cam jadi priority.. Tak tahu kenapa kali ni aq nak turut sama boikot.. and Alhamdulillah lidah aq tak rasa nak makan mcd pun.. kalau tak double cheese burger tu ohhh ketagih kot.. Starbucks memang aq tak rugi pun kalau aq tak pergi.. save sikit duit aku.. and product lain2 tu sikit2 mula kena boikot yela product harian kita.. lepas ni nak tukar produk tempatan.. selain memboikot boleh bantu produk tempatan kita..

macam2 version aq dengaq pasal boikot ni kadang2 rasa nak boikot kadang2 rasa tak perlu tapi kali ni aq nak boikot apa yang boleh even tak semua at least sikit2 niat tu.. teringat cerita dulu2 ada rumah tu terbakar ada sekoq burung kecil ni tak tahu nak buat apa jadi dia ulang alik bawa aiq dalam mulut dia with intention nak tolong padam api.. ada sekoq lagi burung cakap kat dia.. kenapa kau susah payah macam tu..kau tak kan mampu padam api tu pun.. jawab burung tu dia takut nanti Allah tanya dia apa dia buat nak tolong padam api tu dia tak boleh jawab.. sebab tu dia teruskan jugak sebab niat dia nak membantu.. sama macam kita.. kita tak mungkinkan pergi bawak senjata.. tapi kita boleh doa derma dan boikot..

biar orang kata kita ni bodoh atau apa2..biar orang perlekeh kita sebab boikot certain2 thing ja.. janji nanti kita boleh jawab kalau Allah tanya apa kita buat time saudara2 kita ditindas.. yang mengata kita tu apa depa buat??  Itu biar Allah dan mereka ja yant tahu..

P/s: semoga istiqomah...